Refund policy

Return and Refund Policy

We want you to be fully satisfied with your purchase from us. If for any reason you're not, we’re here to help.

Returns

You have 14 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. Please ensure that you also provide proof of purchase.

Refunds

Once we receive and inspect your returned item (shipping costs will be borne by the party at fault), we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment. Please note that it may take a few days for the refund to appear in your account, depending on your bank's policies.

Exchanges

If you would like to exchange an item for a different size, color, or product, we will gladly process the exchange. However, the customer will be responsible for the shipping costs associated with the exchange. Please ensure that the item you wish to exchange is in its original condition and packaging.

Non-Returnable Items

Certain items, such as personalized or custom-made products, are not eligible for return or exchange. Sale items are also final and cannot be returned.